Finclock LLC, operating AI Website Builder, is committed to protecting your personal information and being transparent about how we collect, use, store, and share your data. This policy explains our practices in plain language and your rights under applicable privacy law.
This Privacy Policy applies to AI Website Builder, operated by Finclock LLC, a limited liability company organized under the laws of the State of Delaware, with its registered address at The Green, Dover, DE 19901.
Finclock LLC is the "data controller" for personal data processed through AI Website Builder, as defined under the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where those laws apply.
In this Policy, "we," "us," and "our" refer to Finclock LLC. "You" and "your" refer to individuals who use AI Website Builder or whose personal data we otherwise process.
Websites hosted on our platform may collect data from your end visitors (form submissions, IP logs, cookies your site sets). For that data, you are the data controller and we act as a data processor on your behalf. You are responsible for publishing your own privacy notice to your visitors and obtaining any required consents under applicable law.
| Category | Examples | Source |
|---|---|---|
| Identity | Name, email | You |
| Billing | Address, last 4 of card | You & processor |
| Technical | IP, browser, OS | Automatic |
| Usage | Features used, credits consumed | Automatic |
| Content | AI prompts, website files, uploaded images | You |
| Support | Tickets, emails, chat transcripts | You |
For users in the European Economic Area, the UK, or other GDPR-equivalent jurisdictions, we rely on the following legal bases:
Processing necessary to provide the Service you purchased: account management, AI website generation, hosting, billing, support.
Processing necessary for our legitimate business interests — platform security, fraud prevention, service improvement — where those interests are not overridden by your privacy rights.
Where we process data based on your consent (such as non-essential cookies or marketing emails), we obtain explicit opt-in. You may withdraw consent at any time.
Compliance with U.S. and international law, including tax records retention, DMCA responses, and lawful government requests.
We use cookies and similar tracking technologies for the following purposes:
| Type | Purpose | Required? |
|---|---|---|
| Essential | Session management, authentication, CSRF protection. Platform will not function without these. | Always active |
| Functional | Language preferences, dashboard layout, recently accessed items. | Optional |
| Analytics | Aggregated usage analysis for platform improvement. | Optional (opt-in) |
You may control cookies through your browser settings. Disabling essential cookies will prevent the platform from functioning.
We rely on trusted third-party providers to deliver AI Website Builder. These providers are contractually bound to process data only on our instructions and in accordance with this Privacy Policy.
| Provider | Purpose | Data Shared |
|---|---|---|
| Anthropic (Claude AI) | AI generation | Your prompts & generation context |
| Stripe | Payment processing | Billing info, payment details |
| PayPal | Payment processing | Billing info, payment details |
| Namecheap | Domain registration | Domain registration info |
| Mailgun / Email provider | Transactional email | Your email address, email content |
| Pexels | Stock images | Image search queries only |
| Infrastructure hosting | Server infrastructure | All hosted content |
Each provider maintains their own privacy policy and terms. We periodically review our sub-processor list and update this page when we add, replace, or remove a provider. You may request a current list at info@finclock.com.
When you use our AI features, the prompts and context you provide are transmitted to our AI infrastructure provider (currently Anthropic's Claude API) to generate your requested output. These transmissions are encrypted and are processed solely to deliver the output back to you.
We do NOT use your AI Website Builder inputs, generated content, or hosted website data to train third-party AI models. Our AI provider (Anthropic) has contractual commitments to us that customer API data is not used for training their foundation models.
You retain full ownership of websites and content you create with our AI builder (see our Terms of Service Section 06). We host your content solely to deliver the Service.
You should never submit highly sensitive personal information — government ID numbers, health information, raw financial account details, authentication credentials — as AI prompts. Such data is unnecessary for website generation and introduces unnecessary privacy risk.
We retain personal data only as long as necessary for the purposes described in this Policy, or as required by law.
| Data Category | Retention Period | Why |
|---|---|---|
| Account & profile data | Life of account + 30 days | Service delivery; data export window |
| Website content & AI inputs | Life of account + 30 days | Service delivery; export window |
| Billing & payment records | 7 years from transaction | U.S. tax law, IRS requirements |
| Support communications | 3 years from last contact | Dispute resolution, quality |
| Server & access logs | 12 months | Security, forensics |
| Backups | Up to 30 days | Disaster recovery |
| Fraud / ToS violation records | Indefinite | Legal defense, abuse prevention |
When retention periods elapse, we permanently delete or irreversibly anonymize the data. Aggregated statistics (with no personal identifiers) may be retained indefinitely for analytical purposes.
Depending on your jurisdiction, you may have some or all of the following rights regarding your personal data. We honor these rights for all users globally where feasible.
Submit a request to info@finclock.com with subject line "Data Rights Request." We will verify your identity before processing and respond within thirty (30) days (extendable by up to two months for complex requests, with notice).
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give you specific rights:
To exercise these rights, email info@finclock.com with "California Privacy Rights" in the subject line. We will verify your identity and respond within 45 days.
Finclock LLC is based in the United States. Your personal data may be transferred to, stored in, and processed in the United States and in other countries where our sub-processors operate.
For transfers of personal data from the European Economic Area, UK, or Switzerland to the United States or other countries without an adequacy decision, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, or equivalent safeguards.
You may request a copy of our SCCs by contacting info@finclock.com.
AI Website Builder is not directed at children under the age of 18, and we do not knowingly collect personal information from individuals under 18. Our Terms of Service require users to be at least 18 years old.
If we become aware that we have collected personal information from a child under 13 (under COPPA in the U.S.) or under the local age of digital consent (under GDPR in the EU), we will delete that information promptly.
If you believe your child has created an account without your consent, contact info@finclock.com immediately.
In the event of a data breach affecting your personal information, we will:
Keep your account email address current to ensure you receive breach notifications.
We may update this Privacy Policy. Material changes will be communicated via email and a prominent notice in your dashboard at least fourteen (14) days before effect. Continued use after the effective date constitutes acceptance.
If not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority. EU residents may contact their national data protection authority. California residents may contact the California Attorney General.